O PROCESSO DE HUMANIZAÇÃO: VIVÊNCIAS E PRÁTICAS EM UNIDADE DE TERAPIA INTENSIVA NEONATAL

Abstract

Culturally, the birth of a baby generates emotion in the parents, but when the birth does not occur as expected and the baby demands hospitalization in the Neonatal Intensive Care Unit the family becomes fragile as a whole. In order to promote the humanized care of preterm infants, the Ministry of Health established the Humanized Care Guidelines for Low Birth Newborns. It is called the Kangaroo Method, whose recommendations are actions directed towards respecting and valuing the individuality of each subject, considering the dignity, ethical and solidarity, promoting actions with measures and procedures favorable to integral care. The objective of this study is to understand the process of humanization of care in the UTIN. This research is characterized as descriptive, with a qualitative design, and a combination of methods was used, among them are bibliographic research, documentary research and participant observation. Considering the material analyzed, it was possible to see how care teams still require more adequate forms of mediation for interventions, there is a lack of dialogue between scientifically knowledge and common-sense knowledge, especially when the work is with human beings intrinsically loaded with subjectivities and fragility. Through the participant observations, it is verified that the process of humanization within the UTIN is being constructed based on the practices of the care team. The public policy is postulated with a clear gap between it and the practice due to institutional and personal factors. From the winnicottians assumptions, is verified the need for a caregiver good enough for the maturational process to occur in a positive way, considering a condition of neonatal hospitalization, the care team needs to bridge the gap between the mother and the baby. Being aware of this is understood as the realization of a humanized care.